Fresh Balance
Guarantee safe & secure checkout
-
Estimated Delivery:26 May - 30 May
Fresh Balance
In the UAE’s hot weather, oily hair often becomes a daily struggle; roots feel greasy quickly, hair loses freshness within hours, and over-washing can sometimes make the scalp even more unbalanced.
The Fresh Balance Routine is designed to help cleanse excess oil while keeping hair light, soft, and naturally fresh-looking without stripping moisture.
The shampoo, powered by Salicylic Acid, helps remove buildup and excess oil for a cleaner scalp feel. The conditioner hydrates mid-lengths and ends without heaviness, helping maintain softness while keeping roots light and fresh.
A balanced routine that helps your hair feel clean, fresh, and light - even in hot UAE conditions.
A testament to the power of our organic skincare products and our commitment to your satisfaction:
- We firmly believe in the transformative capabilities of our products to nourish your skin and boost your confidence
- We offer a full refund if you're not completely satisfied with your purchase within 30 days of receiving it, even if you've used up the entire product
- We stand proud behind the quality and effectiveness of our organic skincare range, reassuring you that your investment is in reliable and trusted products.
- Simply return the empty jar to initiate your refund. No complex procedures or tedious paperwork - just a hassle-free experience.
- We understand that transitioning to organic skincare can be intimidating. Our 30-Day "Empty Jar" Guarantee gives you the peace of mind to try our products without any risk.
So go ahead, give our products a try - we can't wait to hear about your transformation!
We take pride in providing exceptional shipping services worldwide !
Enjoy the convenience of receiving your order at your doorstep within a speedy timeframe:
Worldwide: 4 to 10 business days
MENA countries: 3 to 4 business days
GCC countries: 2 to 3 business days
To ensure your complete satisfaction, we offer the following guarantees:
30-Day "Empty Jar" Guarantee:
Return the product within 30 days of purchase and receive a full refund, if you didn't get satisfied by the results. (But you will be responsible for covering the return shipping cost.)
Defects and Damages:
If the product has any defects or arrives damaged you're free to choose between exchanging it or receiving a refund. (We are responsible for covering the return shipping cost.)
FAQ
1. What methods of payment are accepted?
Currently, Khan El Kaser accepts the following forms of payment: Visa, America Express, MasterCard, pre-paid gift cards Internationally
Cash on delivery is applicable only in the UAE and Lebanon and if you chose COD from any other country the order will not be confirmed and will be canceled within 48 hours.
2. How long does the delivery take in Lebanon and UAE or international?
- In Lebanon, delivery takes 2 to 3 days.
- In the UAE, it takes 1-3 working days.
- International orders are shipped from the UAE with DHL and will take 3 to 7 working days maximum.
3. Can I cancel my order?
When an order is placed on Khan El Kaser we begin processing the order immediately, to ensure prompt delivery. We’re unable to cancel or change an order once it’s submitted, But we would love your feedback why you want to cancel your order, please email us at info@khanelkaser.com
4. What happens if a product is backordered?
Should an item on your order be out-of-stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.
5. What are your delivery options?
In the UAE and Lebanon, we have our own carrier we deal us, if international your order will ship via the USP or DHL.
6. I received damaged products, what is your return policy?
Defective and/or damaged merchandise must be reported within 7 days of delivery in order to be replaced. Please notify us by email at info@Khanelkaser.com and send a photo of the damaged goods with a description of what is defective/damaged.
Didn't find your answer?
We're happy to help you.
